Case studies where I turned complexity into clarity and measured what changed. Some projects are password protected because they include confidential work.
01/05Warehouse operations
A cross-platform operations experience for Lowe's distribution centers: focused workflows on Zebra handhelds for the floor, dashboards for managers, and one system of roles, exceptions and reusable components connecting them.
02/05Supply chain platform
A full UX redesign of Lowe's purchase order management system around four connected jobs: find an order, monitor all of them, stay informed about changes, and investigate the details.
03/05Design systems
Shared components, responsive layout scaffolding, accessibility and documentation that let Lowe's product teams build consistent enterprise applications without solving the same problems over and over.
04/05E-commerce personalization
A personalized Welcome Back module for The Home Depot homepage that picks up a returning customer's shopping journey instead of starting them from a generic page.
password protected, just ask
05/05E-commerce product page
Redesigning parts of The Home Depot product page: three ways to navigate product details for DIY shoppers, and a PRO layout that brings specifications and manuals higher, shaped by prioritization workshops and customer testing.
password protected, just ask
