
Rita Omatsone, Senior UX & Product Designer: résumé
Senior UX & Product Designer
Product designer working across end-to-end product journeys, design systems and enterprise tools.
Experience
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Oct 2025 – Present
Senior User Experience Designer
The Home Depot Remote, contract via Synergis
Highlights
- Leading the redesign of the Home Depot homepage with a Jobs to Be Done framework across five customer paths (Mission Shopper, Browse & Discover, Plan a Project, Ask for Advice, Visualize a Space), moving from a promotional, ad-heavy layout toward personalized, intent-driven design.
- Designed a personalized "Pick up where you left off" module spanning recently viewed items, buy-it-again, recent orders and lists.
- Helped shape the Product Information Page redesign, defining layout and component strategy from quick-purchase items to high-consideration goods like major appliances.
- Led an A/B/C test with product and engineering on a sticky Add to Cart component and recommended the winning variant based on AOV lift and improved exit rate.
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Dec 2021 – Oct 2025
Product Designer
Lowe’s Companies, Inc. Remote / hybrid
Highlights
- Redesigned the enterprise-wide PO management app (2,500+ users), raising satisfaction to 6.6–6.7/7.0 and cutting lookup time from 5 minutes to 30 seconds.
- Built a faceted search system for instant filtering across 10K+ purchase orders.
- Consolidated logistics, vendor and finance workflows into a single source of truth used across the enterprise.
- Led design workshops and critiques for designers, product managers, engineers and stakeholders.
- Introduced AI-powered recommendations that proactively flagged shipping delays and suggested corrective actions.
- Designed the Distribution Center dashboard from scratch, giving managers visibility into shipments, inventories and forecasts.
- Accelerated design iteration by integrating AI into the workflow, from low-fi wireframes to prototypes.
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Jan 2022 – Mar 2023
Communications Designer
Klaviyo Remote
Show highlights
- Designed cross-industry brand kits (cosmetics, wellness, food & beverage, hospitality, apparel) to demonstrate Klaviyo’s adaptability.
- Built mock e-commerce websites and mobile UX flows (browse, cart, checkout, SMS) to educate clients on best practices.
- Created reusable campaign templates that reduced time to launch while keeping brands consistent.
- Partnered with Customer Success Managers to improve onboarding through annotated design examples.
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Aug 2021 – Sep 2021
Freelance UI/UX Designer
Dean’s List Cinema Atlanta, GA
Show highlights
- Turned a static film review site into an interactive platform, delivered 40% under budget.
- Ran user research and rebuilt the site architecture with simplified navigation, a style guide and responsive design.